Privacy Policy
Effective Date: 17/08/2023
Thank you for visiting the Sapphires Fashion website ("Website"), owned and operated by Sapphires Fashion ("Company," "we," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Website. By accessing or using our Website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
1. Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase, register an account, or contact us for support or inquiries. We only collect personal information that you voluntarily provide to us.
b. Usage Information: We may collect non-personal information about your interaction with our Website, such as your IP address, browser type, device information, operating system, and pages visited. This information helps us improve our Website and enhance your browsing experience.
c. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. Please refer to our Cookies Policy for more details on how we use cookies and your options to manage them.
2. How We Use Your Information
a. To Provide and Personalize Services: We use the information we collect to process and fulfill your orders, provide customer support, verify your identity, and personalize your experience on our Website.
b. Communication: We may use your contact information to send you transactional messages, order updates, and promotional communications if you have opted in to receive them. You can opt-out of promotional communications at any time.
c. Order Fulfillment: We share your personal information with third-party service providers, such as payment processors and shipping carriers, to process payments and fulfill orders. These service providers are contractually obligated to protect your personal information and are prohibited from using it for any other purposes.
d. Legal Compliance: We may collect, use, or disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Data Retention and Security
a. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
b. Data Security: We employ reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Third-Party Websites and Services
Our Website may contain links to third-party websites or services. These websites and services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these third parties.
5. Children's Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete the information.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also exercise your right to object to the processing of your personal information or withdraw your consent. Please contact us at the email address provided below to make such requests or for any questions regarding your personal information.
7. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website with the revised "Effective Date." We encourage you to review this Privacy Policy periodically.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@sapphiresfashion.com.
Thank you for choosing Sapphires Fashion!